Care and Maintenance
Whiteboards and Erasable Surfaces
General Cleaning: Erasable markers, such as Rite-On markers, contain an ink that dries instantly and should be easily erased. After a period of use, a film or haze could develop on the surface of the board, which is the result of the ink residue that might not be completely removed when the board is erased. Even though the film exists, the marker colors remain vivid. By using Green Erase or a spray-on type of glass cleaner, the board may be given a thorough cleaning. Simply spray the surface and briskly rub with a clean microfiber cloth. Rinse with clear water. Avoid using caustic or abrasive type cleaners. Depending on the quality of your surface, you may also use soap and water, alcohol based cleaners, glass cleaners, non-abrasive ceramic stove stop cleaners, or non-abrasive bathroom cleaners on your whiteboard. MooreCo Porcelain Steel Markerboards can be cleaned with any of the items mentioned on this website. Matte surface whiteboards may require "wet erase" to full erase marks made on the surface. Simply spray the surface with Green Erase and briskly rub with a clean microfiber cloth. Rinse with clear water. Avoid using caustic or abrasive type cleaners.
Glassboards: If your glass whiteboard has a matte or "projection" surface, we suggest using Green Erase or a spray-on type of glass cleaner when erasing your marks. Simply spray the surface and briskly rub with a clean microfiber cloth. Rinse with clear water. Avoid using caustic or abrasive type cleaners. If you ordered a black or custom-color glass whiteboard, you may need to use neon color markers in order for your writing to be highly visible on the board surface. Depending on the color you order, we may include a set of neon markers for your convenience.
New Boards: Many new whiteboards will come with a protective clear plastic sheet covering the markable surface. Make sure that you remove any existing protective cover before attempting to use your markerboard. You may lightly cut around the trim of the board and use your finger nails to pull up the clear plastic sheet. Always clean whiteboards and markable easels when they are now as some residues may be left on the surface from the manufacturing process. Preferably, clean with MooreCo Green Erase board cleaner and a microfiber cleaning cloth. Alternatively, use a glass cleaner or an alcohol based cleaner. Be sure to completely rinse any remaining residue from the board by lightly rinsing it with clean water after cleaning.
Erasable Markers: The key to the erasability is good quality erasable marker, which dries quickly and a high-quality writing surface. MooreCo recommends using Rite-On markers. Dry erase markers should be kept tightly capped when not in use. With proper care, this marker will have a very long life and remain easily erasable. Do not use low odor or water-based markers. The Rite-On marker is designed to be used on an erasable markerboard. It should not be used on any other surface. Best-Rite can assume no responsibility for erasibility if other types of markers are used. Caution: As the ink will set after a period of time and may become very difficult if not impossible to erase, do not leave the marker ink on the board for several day before erasing. Erasing the board every day will help eliminate ghosting or hard-to-erase marks. If the ink is left on the board for several days, the soil mark cleaning procedures will remove the ink, or, the line may be re-inked with any color Rite-On marker, and then when erased the line should disappear - may require multiple applications.
Removing Soil Marks: Soil marks (such as paint, oil, crayon stains, tape marks, etc.), which cannot be removed with washing, may be removed without damage to the board surface by using MooreCo Green Erase, household cleaners or cleaning fluids such as denatured alcohol or glass cleaner. Under no circumstances should cleaners which contain paint remover or abrasives be used.
Removing accidental permanent marks on porcelain steel surfaces:
- Draw over the entire permanent mark with a Rite-On or similar high-quality dry erase marker. Wait 5 seconds for the marker to dry completely, otherwise the mark may smear.
- Wipe both marks away with a lint free cloth or microfiber.
- If the mark has been dried on for several days, repeat the above steps several times while applying steady pressure with the microfiber cleaning cloth.
Suggested Daily Care & Cleaning:
- Wipe surface with a clean cloth moistened with a liquid glass cleaner such as Green Erase.
- Rinse with clean, clear water.
- Wipe dry with clean, dry cloth.
Washing the Chalkboard: Although the chalkboard surfaces are unimpaired by washing, it is recommended that excessive washing be limited to individual requirements and chalkboard usage. To wash the chalkboard surface, use mild household detergents and rinse with clean, clear water, which is changed frequently.
For best results, use only high grade all-felt or chamois type erasers as dry and clean as possible and free of accumulated dust at all times. Do not use wet or dampened type erasers.
Vinyl Covered Tackboards: These boards are covered with tough, durable vinyl with fabric backing. Crayon, glue, and other soiled spots can be cleaned with detergents and water.
Valu-Tak, Natural Cork Plate, and Natural Add-Cork Tackboards: These boards have a fine grain natural cork surface that is durable and resilient. They require care in handling and should be damp-cleaned with mild soap and water. Stubborn stains may be removed with fine sandpaper.
Colored Cork Plate and Colored Add-Cork Tackboards: These boards have a fine grain texture and are constructed from pure cork and natural cork pigments, combined under heat and pressure with oxidized linseed oil, allowing the cork to be colored throughout. They are washable with detergents and water. Stubborn stains may be removed with abrasive scouring powders and water.
Fabric-Covered Tackboards: These boards are covered with a tough, durable fabric that is completely washable and is unaffected by most chemicals, acids, alkalis, salts, and cleaning agents (including household bleach).
Desks, Tables, and Other Furniture
Furniture general care and cleaning instructions:
- Do not drop heavy objects on laminate and melamine surfaces. It is possible to chip or gouge the surface if a heavy object is dropped on the table top abruptly.
- Do not place hot objects on laminate and melamine surfaces. It is possible to blister or warp the surface top.
- Do not use laminate and melamine surfaces as a cutting board. A sharp knife may slice a groove in the surface top.
Basic cleaning for laminate and melamine surface furniture:
- Daily cleaning: Daily cleaning can be performed using a clean, soft cloth and mild all purpose-multi surface household cleanser.
- For tough stains: A simple mixture of baking soda and water applied directly to the stain then removed with a damp cloth will generally work very well. Avoid using abrasive bleach based cleansers on laminate and melamine surfaces. Never use scrub sponges or steel wool on laminate and melamine surfaces.
- Waxing: There are special waxes for laminate and melamine surfaces that can help create a protective barrier to stop stains from sinking in and keep your product looking new for years to come.